BeDesk v1.3.5 – PHP客户支持 & 帮助平台工单系统

源码简介

BeDesk是一个自托管,功能丰富的客户支持,工单,电子邮件管理和帮助平台软件,无需任何编码或服务器知识即可设置。
源码来自Codecanyon的Vebto,是bemusic和beshare等源码的作者。

在线演示

官方
https://bedesk.vebto.com
登录信息
Admin with full permissions: email: admin@demo.com password: demo

Agent with restricted permissions: email: agent@demo.com password: demo

Customer with minimal permissions: email: customer@demo.com password: demo

本站不定时关闭的演示
见文章底部截图

系统需求

PHP
MYSQL

更新日志

2020 October 02 – Version 1.3.5
Enhancements
Only one device can now be allowed to be logged into user account at the same time.
Changed default mailbox folders so it’s easier to see which tickets are assigned or unassigned.
“Pending” tickets will no longer be included in the count number next to folder name.
“Open” tickets will now have bold text so they it’s easier to tell “open” and “pending” tickets apart.
Tickets per page setting in tickets list will now be remembered.
Parent categories in “article grid” help center layout can now have articles as well as child categories.
Persist pagination and sort parameters between page reloads in ticket list.
Category page article list now can load more articles when scrolling down.
Don’t show folders that have no tickets in left sidebar of ticket list.
User tags will now be shown in conversation sidebar.
Tickets in search modal can now be sorted properly.
Same condition and action type can be now used multiple times in same trigger.
Automatically clear help center homepage cache after updating/deleting category or article.
If envato integration is enabled, individual purchases can now be added by code from account settings page.
Tags in article list can now be clicked and will filter article list by that tag.
Compatibility with new pusher API version.
Bug Fixes
Don’t count closed tickets toward ticket count of “mine” folder.
Fixed an issue where date range for ticket report might skip the first day sometimes.
Fixed an issue where agents would not be able to open notification subscription page sometimes.
Styling applied in conversation editor will now correctly appear in agent notification reply preview snippet.
Help center search page will now show correct total matched article count.
“Send and next ticket” action will no longer automatically open tickets that are assigned to someone else.
All text on ew ticket page will now be correctly translatable.
Fixed several article display issues on certain tablet sizes.

安装方法

下载
1、下载、解压缩、上传
2、设置网站运行目录为public
3、建立MySQL数据库
4、打开topide.com (你的域名)
5、根据提示输入数据库信息和管理员信息进行安装

下载地址

reishi在本地的安装测试截图

引用: 20200227 增加nginx伪静态规则

if (!-d $request_filename){
set $rule_0 1$rule_0;
}
if ($rule_0 = “1”){
rewrite ^/(.*)/$ /$1 permanent;
}
if (!-d $request_filename){
set $rule_1 1$rule_1;
}
if (!-f $request_filename){
set $rule_1 2$rule_1;
}
if ($rule_1 = “21”){
rewrite ^/ /index.php last;
}

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